In January 2010, Orca changed from its bespoke in-house system to Vista – the industry standard. Publishers are now able to access their data in real time via their link to Vista. In addition, both daily and monthly reports are available on an FTP site.
In May 2009, our systems were further enhanced by the introduction of the warehouse management system, which has been in use at Marston for nine years.
Orca has BIC E4Books Accreditation and has established EDI links with many customers for the exchange of orders, invoices, credits, acknowledgements, and delivery notes. Orca is also an affiliate of PubEasy and a member of Batch.